Ddbet's Privacy Policy — Always committed to keeping your data safe

Ddbet.fun (referred to herein as "ddbet" or "we") places the highest importance on your personal privacy. This Privacy Policy explains what information we collect when you use our platform, why we collect it, and how it is managed.

By using the ddbet website or mobile platform, you are considered to have accepted the terms of this Privacy Policy. Please read it carefully before creating an account.

We are committed to protecting the privacy of users in Bangladesh and follow international standards to safeguard your personal information.

Ddbet collects your information in two main ways — what you provide directly, and what is gathered automatically while you use the platform.

Directly Provided Information:

• Full name, date of birth, and gender
• Email address & mobile number
• Home address and postal code
• National ID number or passport number (for KYC verification)
• Payment details — bKash/Nagad/Rocket number, USDT wallet
• Information provided during contact with support

Automatically Collected Information:

• IP Address & Device Type
• Browser type and operating system
• Time spent on site and pages visited
• Gaming History & Betting Data
• Login time, transaction logs, and session data
• Cookies & Tracking Tokens

Information collected from you is used for the following purposes:

We will never use your information beyond the purposes stated above. Should we need to use it for any new purpose, your consent will be obtained in advance.

Ddbet does not sell your personal information to any third party. However, certain data may be shared in the following limited circumstances:

• Payment Providers: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, or USDT payment gateways.
• Technology Partners: With game providers and cloud service providers — sharing only the minimum information necessary.
• Legal Authorities: Disclosure of information is required when mandated by a court order or a lawful request from a government authority.
• Fraud Prevention Agencies: With relevant authorities for the prevention of money laundering or fraud.

The ddbet website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Used to maintain login sessions and ensure security. The site cannot function properly without these.
• Functional Cookies: To remember your preferred language and game settings.
• Analytics Cookies: Used to understand which parts of the site are most visited — fully anonymized.
• Marketing Cookies: Only with your consent — used to show you relevant offers.

You can manage or disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some site features to stop working.

Ddbet uses industry-standard security technology to protect your data. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transfers are protected with the highest standard of encryption.
• Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
• Firewall & DDoS Protection: Protects our servers from cyberattacks.
• Regular Security Audits: Our systems are regularly tested by third-party security experts.
• Staff Training: All our staff receive regular training on data protection.

As a ddbet account holder, you have the following rights regarding your personal information:

• Right to Access: Request access to find out what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: Request that we stop using your data for certain purposes.
• Right to Portability: The ability to receive your data in a readable format.
• Right to Object: Option to opt out of marketing communications.

To exercise any of these rights, please email our support team. We will respond to your request within 30 business days.

We retain your data only for as long as necessary. Retention periods may vary depending on the type of information:

• Account Information: For the duration of the active account and 5 years after closure.
• Transaction Records: A minimum of 5 years in accordance with financial regulations.
• KYC Documents: Up to 5 years after verification.
• Support Conversations: 2 years after last contact.
• Cookie Data: Session cookies — deleted when the browser is closed; persistent cookies — up to 1 year.

Once the retention period expires, data is securely and permanently deleted.

Ddbet is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

Age verification is mandatory during registration. If we become aware that a minor has submitted information, that data will be deleted immediately and the account will be closed.

Ddbet reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, we will notify you via your registered email or through a platform notification. Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

• Email: [email protected]
• Response Time: Within 24 hours on business days
• Language: Support is available in both Bengali and English